"I just wanted to thank you and the team!!! The service crew were here right on time... they have me fixed up enough to travel and camp for now. I also wanted to say what an awesome team!! Very respectful, very courteous, and very professional. They have the list of to-dos we will get taken care of later.Thank you very much!!!
Cannot thank Naked Bear RV Service and Repair enough. My Class C had lost all power to the electrical outlets. I was on my way to a dog show and was fully loaded. They took my call, saw me immediately, diagnosed the problem and had me on my way within 24 hours. The customer service and responsiveness is unmatched from the entire team at Naked Bear. Total thumbs up from all of us at White Gloves Beagles!
Our trailer needed leaf spring repair while we were camping in Shenandoah National Park. We weren't going anywhere until that happened. Brian was willing to come at night if needed, but luckily we were able to wait until morning. Can't say enough about the quality and friendliness of this company. Best of all, totally fair and reasonable charge!
we had just retired and were headed on our life on the road we left phila. and stopped to see relatives in haymarket. upon arrivial our dining slide in our 5th wheel would not go out. we called and were told we were too far away for road service, but they could fit us in if we stopped by. the next night our furnace went out and we drove down and Brian came right out and started working on the heater and got it working. we stayed overnight locally and dropped the coach the next morning. Cheryl said she would call when the slide parts came in. she called and said the repair would be done in 2 hours. we showed up 2 hours later and were on our way. it was such a pleasure to deal with a repair service that put the customer first as we are full timing and this is our house. This is the best service I have ever had at any repair facility. thanks again
Thanks for the speediness of assisting us on the day before we left town for 2 months. Looking forward to having you fix our other list of items when we return in March. Thanks so Much.
Customer Service, Quality, TimelinessSo glad we found a quality, reliable and affordable RV Mobile Mechanic to service out new "used" motor home. With your help, we will be able to enjoy our new "mobile" for years.
We called out Brian to try to fix our electrical problem & he was looking at everything. We did find the problem & he made sure we were happy with the result...... He was a very nice guy & would definitely use him again
We called Brian with a water problem with our Travel Trailer. Brian and his wife is the top of the line people to work with. He came to my home fixed my large problem with the water leak and done a class A++ Job This company is honest and hard working people. I would say call the this company before you go to any of the big company. Thanks again for all your help and I am looking foward to working with you again If I need it
Brian was so helpful that I will avoid CW at all costs going forward. He took the time to interpret my explanation then had great patience in diagnosing the problem. Others would have charged a fee to diagnose each component vs the overall problem. I appreciate Brian's honesty and his drive to do the right thing!
Above and beyond, honest and efficient. What more can you ask?
Thank you so much,
My wife went to the office and shared what a great job and how professional Naked Bear RV was..........
we asked that they put you on their list......
Blessings to you and your family business
Brian and Cheryl were excellent with their customer service both on the phone and on site. Cheryl was professional, friendly, and very quick to respond to calls. Brian was knowledgeable and very people friendly. He allowed me to assist him which was a big plus in my opinion. Overall a great customer service experience.
After being stood-up 2 days by the Good Sam referral, I called Brian and he responded promptly. He replaced the solenoid/starter and sent me on my merry way. Extremely satisfied with Naked Bear.